Category Archives: 10X RZ MasterMind

What is Your Superpower As a CIO?

In my conversation with Jon Santee, Vice President of IT, I asked him what his favorite elements of teamwork were.

He answered, “Watching a group of people come together to work on something and be successful is one of the most exciting aspects of my day-to-day job. I love bringing highly skilled people together. One of the things I always say is, to build a team, it’s my job to hire really good people, and then get out of their way.”


How do CIOS and CISOS Focus on Risk Mitigation with Security?

Roger Grimes, Data-Driven Defense Evangelist at KnowBe4, is perhaps the world’s foremost expert when it comes to computer security defense. He really knows his stuff. But what’s the biggest area of concern Roger has on behalf of most companies? Risk.

In our conversation, Roger made a passionate plea to businesses to wise up fast and compared being repeatedly hacked to having your house broken into. Roger says, “Let me tell you how bad it is. They learned that the thief is coming through the window. Every time they’ve broken in and it’s been through a window, I’m going to go out and buy a door with more locks. We have this entire industry that seems like it’s matured with the most immature risk model I’ve ever seen in my life.”

To avoid falling into these common pitfalls and actually do risk right, Roger recommends patching your software, and not getting tricked into doing something bad.

Where do MSPs and MSSPs Fail Most Often With Security?

There is so much confusion in the security space surrounding MSPs and MSSPs and what they can provide.

James Crifasi, CTO at RedZone Technologies, explained this very well when he said, “So where we see the biggest struggle is that designation. Is this person providing you a product? In which case, they are not doing the mental effort to make sure you’re safe. They’re doing low-cost effort to make sure they don’t get calls because their margin is very thin. That’s why their cost is going down. Versus an MSSP where they are providing a service, and the goal is to make sure those products work right… They’re calling it a managed service, but it’s really a managed service product, not a program.”

Contrast that to a co-managed IT security provider, like RedZone Technologies, who will work with your organization to achieve your desired security outcome.

What Impact Do You Want to Have?

Everyone has different reasons why they choose to make a move in their career. Whether that be changing jobs or changing industries, there are motivating factors behind every decision.

In my conversation with Sarah Angel-Johnson, former CIO at Year Up, current CIO at Save the Children, we discussed how Sarah’s sense of self-awareness and desire to make an impact with her work contributed to her career change.

On the decision to leave IBM for the Girl Scouts of America, Sarah says, “Me realizing that I am a change agent, realizing that I can make a difference for millions of girls, and not just millions of girls, but the business world because then they go into the business world. That was such a pull for me. That was what made my final decision to leave IBM.”

You can listen to my full conversation with Sarah on these platforms:


Early is On Time, On Time is Late, Late is Unacceptable.

One of my favorite quotes from Jon Santee came when I asked him, “What is your superpower?”

He answered, “My superpower is time management. I’m one of those annoying people who’s always early. My idea is early is on time, on time is late, late is unacceptable. I try desperately to hold onto that. One of the things I’ve been writing about here recently is little clips on time management and the things that I do day in and day out because people have asked me, ‘Why are you always early? It’s annoying.’ But it turns out to also be a very beneficial skill to have. So that’s my number one, that serves me well, both in the office and out of the office.”

No alternative text description for this image