Some big news in tech this week as Tesla experienced an outage that left users unable to access and drive their vehicles using the mobile app, and staff unable to process deliveries and orders.
As Jonathan Shieber and Kirsten Korosec detail in their piece for TechCrunch, the outage on Wednesday was reportedly caused by “An internal break of their application programming interface (or API).”
The glitch in the app could also have something to do with Tesla’s new two-factor authentication. Last month, Tesla CEO Elon Musk said that two-factor via SMS or an authenticator app, both industry norms that should have been in place for Tesla years ago, would be coming soon.
This outage is important on a broader scale, however.
🚗 This outage highlights how dependent companies like Tesla are to their networks. Any small hiccup or breach has mass impacts.
🚗 The electric car movement isn’t going anywhere. The governor of California just signed a bill banning the sale of gas-only cars by 2035. With their user base only growing, Tesla and other similar companies will have to find a way to keep their staff and users secure.
If there has been one thing this year has taught organizations, it’s that the role of the CIO goes well beyond running a company’s technology infrastructure.
CIO’s are responsible for shaping the digital future and acting as “Change Agents” within a company.
Roberto Torres writing for CIO Dive examines this shift and provides five types of leaders businesses need CIOs to play.
💼 A business leader with a deep understanding of the company’s business strategy.
💼 A “tech whisperer” who can influence and inform anyone from business leaders to vendors.
💼 A “change agent” who can use technology to break silos and encourage technology product adoption throughout the organization.
💼 A cultural revolutionary who can mind the human element of the organization.
💼 A talent scout who can help select talented people to help lift the company through these uncertain times.
While a CIO is called upon to wear many hats, they’re responsible for transformation work “just as much or more” than their C-suite counterparts.
There are numerous things that come up throughout the day that will test you as a leader.
Testing your will, your mental fortitude, and most importantly- your patience.
It is important to remember that infinite patience produces immediate results.
Having the ability to remain calm and assess the situation will yield rapid, high-quality results.
When we think of strategies – think BIG picture.
In my conversation with Adam Gordon, Edutainer & SME at ITProTV, he said you have to go beyond the immediacy of the particular issue and see everything that goes into your decision.
To do that, one must remove themself from the moment and think more broadly about the choices/decisions/opportunities that they may address and the best path to get there.
That will, in the end, bring the big picture into focus.
Ransomware attacks continue to increase in number and severity across the globe.
In Germany, a woman died in transit to a hospital further away as the closest hospital was under a ransomware attack and couldn’t take her.
As Steve Ranger writes in his piece for ZDNet, tough changes will be necessary to put an end to these vicious attacks. https://zd.net/2ZYUl3g
Ranger points out 4 key steps that should be taken to stop the 2020’s from being the decade of ransomware attacks:
🛑 Ransomware attacks oftentimes originate from countries where it is not a criminal offense or their governments simply don’t care. Ransomware should be treated as a political issue and politicians should make it a point to call out any country that allows it.
🛑 Intelligence agencies need to make tackling ransomware a priority. Identifying/tracking/disrupting these groups should receive greater emphasis.
🛑 Stop normalizing paying the ransom. Paying these cyber criminals should be an absolute last resort.
🛑 Security software vendors need to make it much easier for flaws to be dealt with by their customers and on the consumer level – they need to do everything they can to keep their systems secure.