In Episode #202 Bill is joined by the CIO and CISO at Wiley, Sean D. Mack (on Twitter @SeanDMackNYC) to discuss the ways Business IT Leaders can add value to an organization.
Having foresight and an eye towards the future is key when it comes to adding value. Whether that be Amazon Web Services expanding its sphere from just books to the powerhouse it is today, or Wiley Publishing continually improving its security in the fight against piracy. In the content business, piracy is a killer to creators who don’t get compensated and to innovation and creativity in general.
One of the ways Sean and others at Wiley are fighting back is through their strong defense. I love this quote from Sean, “A great defense at Wiley can actually contribute to offense.” In doing so, more money can be devoted to the creative side as opposed to fighting online pirates.
At the end of the day, the value-add work that Sean is doing at Wiley has one big, overarching goal- to make education/research cheaper and available to more people.
In Episode #201, Bill speaks with Roger Grimes, Data-Driven Defense Evangelist at KnowBe4, about passwords and password complexity.
The average person has over 170 websites/services that require passwords and only between 3 and 19 passwords for all of them. This means if one website gets compromised, the others are at risk.
In the past, we have been told to have long, complex passwords and change them frequently. But now, experts like Roger say to do the opposite and use MFA combined with a password manager.
And when you do use passwords, Roger has a great point about longer vs. complex, “Longer is better than complexity, because as soon as you throw complexity into it, the human being if they have to remember it and reuse it, they start to either reuse it on other places, or they start to create patterns.”
👔 “A good mentor never gives you the answers… instead they help you to find the answers.” 👔
This quote is from episode 200, wherein Jon Santee (Vice President of IT) and Bill discuss the qualities of a strong CIO mentor. Jon explains that his strategy is to provide the “breadcrumbs” of information his teams need to help lead them to the answers they ask for.
This example helps illustrate the theme of my next Innovation, Strategy &
Leadership Mastermind💡: The CIO is the API for the business. The CIO role is unique in that it is the only leader that has a hand in shaping every part of the business. They act as an interfacing mentor between all departments of the company by providing the framework of how each department’s actions and goals can line up with the business strategy, and therefore the overall vision of the company.
In Episode 199, Bill talks with Lou Pellicori, Managing Director, Chief Information and Technology Officer at Glenmede Trust Company, N.A.
Efficiency in reducing time for decisions is one of the biggest factors of a project that focuses on two ideas. It focuses on 1) reducing the time it takes for decision-making 💭 and 2) providing enough contacts and intelligence for the business to make decisions, so there is a less favorable chance of changing their mind.
Bill loves this quote from Lou on seeing versus believing, “Seeing is believing. More wireframes, more very specific detail. If you could do just those two things, reduce time to decisions, reduce re-work by giving the business better forensics and information, you have accelerated your ability to execute with just those two things.”
As an IT leader, relinquishing power allows giving away power and the ability for people to make decisions. This leads to 💡 thinking about what information is needed to make a decision. You are accountable to keep moving forward. Giving away power is instilling higher accountability which the two go hand in hand.